Clients' Perspective

Physicians/surgeons and hearing healthcare professionals increased revenue and growth beyond their expectations by using specialized hearing practice management services. Read what they are saying.

Physicians/Surgeons

Invaluable...highly effective
“As a multi-location, hearing aid dispensing business within a large ENT practice, EPO was able to evaluate and give input regarding our current business model and practices. They have been invaluable in giving our marketing efforts a new direction and new life. Their thoughtfully and professionally designed marketing pieces have been highly effective in generating new patient appointments. The staff is very professional, timely and friendly in all that they do.“

Neil A. Giddings, MD, Otology/Neurotology
Spokane ENT Clinic
Nancy Hanson-Humphries, MA, CCC-A
Director Hearing Aid Services - Columbia Hearing Centers
A Division of Spokane ENT Clinic

Surpassed Expectations
"As a large multi-location health care organization (over 1.8 million patients per year) we have unique needs. The portion of our audiology and hearing aid fitting services, which have been managed by EPO Direct since 2004, have surpassed our expectations. Follow through by the EPO staff is excellent and patient satisfaction is high. Expanding our audiology programs in concert with EPO is currently under consideration. I would recommend EPO Direct to any medical group interested in improving their audiology program results."

Dr. Jeff Bailet, President
Aurora Health Care
Wisconsin

Audiology Services Are Now Profitable & Hassle-Free
"We were not happy with the productivity of audiology services and hearing aid sales. It was not profitable for us, though we were paying a great deal for these services. We also became frustrated in our dealings with these audiologists. We heard about EPO Direct from another ENT office and decided to try them.

"The results with EPO Direct have far surpassed our best expectations. We found that the hearing aids could be purchased at a lower price because of being associated with EPO Direct. The personnel that EPO Direct has sent to our office have been professional, efficient, pleasant, and well received by our patients. The bottom line is that our revenue from audiological services and hearing aid sales is now profitable.

"I wish that we had done this long ago. There is no longer the hassle that we had in the past in dealing with the audiology part of the practice. I would highly recommend EPO Direct to anyone needing audiology or hearing aid services."

Ronald J. Benveniste, MD, President
Ear, Nose & Throat Associates of Tacoma, PS
Lakewood, Washington

Learn about services for physicians/surgeons that create a management-free and more profitable audiology department or contact us now for a confidential, complimentary consultation.

Hearing Healthcare Professionals

The EPO Direct Approach Is Sound and It Definitely Works.
"EPO Direct, Inc. helped me save and grow my audiology practice during the 2009 recession thanks to their marketing strategies as well as sound financial advice, I was able to tap into patient bases I did not realize existed. The EPO Direct approach is sound and it definitely works. Steve Malos and Maryellen Brisson provided excellent ads, advised me on how to lower my overhead, and also educated me about negotiating better pricing for hearing aids. They are a wonderful team and I am grateful to have found them."

Ellen Mosher, Owner/Audiologist
Los Gatos Audiology
Los Gatos, CA

Use EPO Direct If You Want to Sell More Hearing Aids
"It was becoming more difficult to attract hearing aid patients in order to grow our business. Within four months we saw the full, positive effects of working with EPO Direct. Their expertise helped us improve all aspects of our practice: attracting more patients, cost controls, setting protocol and office organization.

"I would recommend EPO Direct to any hearing professional that wants to increase their patient base.

"If I want to buy bread, I go to the baker, not the butcher. When I wanted to sell more hearing aids I went to EPO!"

Richard Menozi, Operations Manager
Susan Rogan Hearing
Westmont, Illinois

Enjoying Increased Sales Year After Year
"We have achieved substantial increases in sales using the EPO Direct system - it's like a well-designed road map.

"Having access to Steve Malos was tremendous. Steve resolved every problem then moved on to the next. His wide range of expertise and know-how about every aspect of an audiology practice is incredible.

"We've been using the EPO systems on our own for several years and continue to achieve excellent results. I would highly recommend EPO Direct to anyone who wants to grow their hearing health practice."

Dr. Louis DuBrey, President
Basin Audiology
Klamath Falls, Oregon

Income Doubled
"In the first eight months of working with EPO Direct our income doubled, profits were up and we opened a second office. The program is easy to use and delivered results sooner than expected; our marketing is now more efficient and cost effective."

Lori Ann Halvorson, Audiologist, President
Lake Forest Hearing Professionals
Lake Forest, Illinois

From Zero to Two Profitable Offices in Four Years
"I hired EPO Direct in 2002 after opening my practice, a new office with no patients. In 2004, I opened my second office - a milestone I would not have reached without EPO Direct.

"Revenues have doubled and my net profits were up 150% in 2005 over 2004.

"EPO Direct analyzed my markets, helped develop my marketing strategy and helped me cut my overhead and expenses. As my business grows they help me with the new challenges I face. EPO Direct makes growing my business so much easier."

April Doll, B.S. BC-HIS, Owner
Better Care Hearing Centers
Warrensburg, Missouri

It has been a terrific year...

“It has been a year since I started my new job and thanks to your company it has been a terrific year. I am a good fit for this office and their management is just my style. Working with you was a pleasure, from the first letter I received from your company I was impressed with your professionalism. Our telephone interview put me totally at ease, and then when we met and had a chance to talk, I knew I would be a good match for the company. If I were an employer looking for a recruiting service I would absolutely use you.”

Kate Maen, BC-HIS,
Ocala Eye, Ocala, FL

...My revenues nearly doubled and my profits were three-fold.

"As a practice owner I have had the opportunity to work with numerous marketing firms who claimed to have found the secret to building a successful and profitable practice.

"None of these so called “experts” have had such a positive impact on my business as EPO Direct. The EPO plan is based on tried and proven marketing concepts. There are no gimmicks or tricks; just solid advice that when followed will help increase new patient traffic, control your costs and increase your profitability.

"During my first year utilizing the EPO plan, my revenues nearly doubled and my profits were three-fold. When I talk to other business owners they say their hearing aid sales are stagnant. However, during the first three quarters of 2007 I’ve seen an 80% increase in my sales. I guess the people who are claiming this is a flat market aren’t using EPO."

Adam Bernstein
The Hearing Professionals
Milwaukee, WI

... A key factor in every successful search.

"EPO Direct recruits audiologists and hearing instrument specialists for our clients, and their results are outstanding. To date, we have used EPO Direct for 16 searches ranging from Arizona to Florida and across the Midwest. They have the unique ability to identify hearing professionals with both high integrity and strong patient care and selling skills. Without exception, both the clients and the candidates say that EPO's professionalism has been a key factor in every successful search."

John Olive
President
PHSI, LL

Learn more about services for hearing healthcare professionals to grow a practice with confidence and increasing profitability or contact us now for a confidential, complimentary consultation.